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FAQ

  • What teams do you currently carry?

    What teams do you currently carry?

    Currently we carry official licensed Headwear from the following teams:

    Borussia Dortmund
    Club América
    FC Barcelona
    FC Porto
    Manchester City
    Paris Saint-Germain
    U.S. Soccer
    Atlanta United
    Austin FC
    Charlotte FC
    Chicago Fire
    Colorado Rapids
    Columbus Crew
    D.C. United
    FC Cincinnati
    FC Dallas
    Houston Dynamo
    Inter Miami
    LA Galaxy
    Los Angeles FC
    Minnesota United
    Nashville SC
    New England Revolution
    New York City FC
    New York Red Bulls
    Orlando City SC
    Philadelphia Union
    Portland Timbers
    San Diego SC
    San Jose Earthquakes
    Seattle Sounders
    Sporting Kansas City
    St. Louis City SC
    Toronto FC

  • Do you carry any other teams not listed?

    Do you carry any other teams not listed?

    Currently, we are only carrying the teams that you see are listed on the site. We are always working to make new partnerships with clubs and teams in order to expand our collection. Please follow us on social media, sign up for our email newsletter, and regularly visit our website to learn about new teams added to our collection.

  • Will you carry more teams in the future?

    Will you carry more teams in the future?

    Yes. We are constantly trying to bring more variety in teams and styles to our collection. Please follow us on social media, sign up for our email newsletter, and regularly visit our website to learn about new teams added to our collection.

  • Do you make custom product?

    Do you make custom product?

    Depending on your needs we might be able to offer custom product if certain minimum quantities are met. For wholesale inquiries please contact info@fanink.com

  • Which countries do you ship to?

    Which countries do you ship to?

    We currently ship within Canada and the United States. In the European Union we carry out shipments, just be award that we do not have the entire collection in that region.

  • Do you have a physical store?

    Do you have a physical store?

    We currently do not have our own physical stores but we do have official retailers that carry our products. These retailers include but are not limited to select MLS club stadiums, Dick's Sporting Goods, and Fanatics. Contact us at info@fanink.com to inquire further.

  • Do you have Wholesale?

    Do you have Wholesale?

    Yes, for wholesale inquiries please contact info@fanink.com

  • Where is my order?

    Where is my order?

    Please note that all orders are processed and shipped within 48 business hours (not including weekends or holidays). You will receive a tracking number after this period of time so that you are able to track your shipment. Transit time for Standard Shipping is generally delivered between 5 to 7 business days (Monday to Friday and not including holidays).

  • I want to exchange or return an item

    I want to exchange or return an item

    Before sending us an email, please make sure that your item(s) meet the requirements as stated in our Shipping and Returns page. Please ensure to include the following info:

    • Order number/reference
    • The product(s) you wish to return/exchange
    • The reason(s) you wish to return/exchange
    Send us an email at info@fanink.com

  • I received an incorrect or damaged item

    I received an incorrect or damaged item

    Please send us a picture of the item(s) you received as well as your Order # to info@fanink.com. We will get in contact within one business day to process your request.

  • Are your products authentic/official?

    Are your products authentic/official?

    Yes, all of our products are officially licensed and manufactured within the rules and the standards of each club. All content, including properties such as images, clip, logos, and text are the exclusive property of Fan Ink or its license holders. Any usage or reproduction of the content is strictly forbidden without prior consent. All intellectual properties displayed are the property of its respective owner. All rights reserved.

  • I want to do a collaboration/
    sponsorship?

    I want to do a collaboration/
    sponsorship?

    We offer collaboration, sponsorship and partnerships with different organizations. To inquire about one, please contact our marketing team at marketing@fanink.com for more details.

  • Where are your products made?

    Where are your products made?

    We are a Canadian company headquartered just outside of Toronto. We have offices in Asia, United States and Europe. Our main manufacturing facility is located in Asia and our sourcing and design departments are located in North America.